1. Service Agreement: By booking a consultation call, customers agree to participate in the Business Performance Analysis process, which includes filling out the business performance framework and engaging in a one-on-one consultation call.

2. Refund and Cancellation Policy: Customers can request a full refund if they are not satisfied with the consultation and framework analysis. Refund requests must be made within 1 day of the consultation call. Cancellations must be made at least 24 hours before the scheduled consultation call to be eligible for a refund.

3. Customer Requirements: Customers are required to provide accurate and complete business information when filling out the performance framework. This information is essential for providing effective and personalized solutions.

4. Limitations of Liability: Workzoid Business Solutions Pvt Ltd is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services. Our advice and solutions are provided based on the information given by the customer and are meant to assist in business decision-making.

5. Privacy Policy: We are committed to protecting customer privacy. All business information shared with us will be kept confidential and used solely for the purpose of providing the Business Performance Analysis service.

6. Duration and Renewal: The initial consultation call and framework analysis cover a specific business performance assessment. Further consultations and continuous support can be arranged separately.